Whether you are a first-time visitor or returning to Stake casino, this guide covers the essential features you need to know.
Quick Checklist
- Register with a valid email and create a strong password.
- Complete identity verification (KYC) to unlock withdrawals.
- Set deposit limits and enable 2FA for account security.
- Choose a payment method and fund your account.
- Claim the welcome bonus and read the wagering requirements.
- Explore the game library and try a demo first.
Account Setup
- Visit the official website and click “Sign Up”.
- Enter your email, create a username, and set a secure password.
- Confirm your email via the link sent to your inbox.
- Log in and go to the profile section to complete KYC. Upload a government-issued ID and a proof of address.
- Enable two-factor authentication (2FA) under security settings.
- Deposit funds using one of the supported methods.
How Wagering Works
Wagering requirements determine how many times you must play through a bonus before withdrawing winnings. For example, a 100% deposit bonus of $100 with a 35x wagering requirement means you need to bet $3,500 (100 × 35) before cashing out. The calculation includes the bonus amount only: 100 × 35 = 3,500. If the requirement is on deposit + bonus, the formula becomes (deposit + bonus) × wagering multiple = (100 + 100) × 35 = $7,000. Always check the terms for game contributions. Slots usually contribute 100%, while table games may contribute only 10–20%. For a $3,500 requirement playing slots, you need to wager $3,500. If you play blackjack (10% contribution), you’d need to wager $35,000 to meet the same requirement. Use a wagering calculator to plan your play.
Licence & Player Protection
The platform operates under a Curacao e-Gaming licence. While this ensures basic oversight, it does not offer the same player protection as EU-regulated licences. Important: Winnings from Curacao-licensed casinos may be subject to local income tax in your country. Always consult a tax advisor. The site uses SSL encryption to protect data, and random number generators (RNG) are audited by third parties. For disputes, the licence provider offers mediation, but resolution can be slow.
Banking & Payments
Deposits are instant and fees are typically waived. Withdrawals are processed within 24 hours for cryptocurrencies, but bank transfers may take 3–5 business days. Identity checks are mandatory before the first withdrawal.
| Method | Deposit Fee | Withdrawal Fee | Processing Time |
|---|---|---|---|
| Bitcoin | 0% | 0% | Instant – 1 hour |
| Ethereum | 0% | 0% | Instant – 1 hour |
| Visa/Mastercard | 0% | $5 | 1–3 business days |
| Bank Transfer | 0% | $10 | 3–5 business days |
Common Problems & Fixes
- Login issues: Clear browser cache or try a different browser. Reset password if needed.
- Withdrawal pending for days: Check if KYC is fully completed. Contact support if it exceeds 72 hours.
- Bonus not credited: Ensure you used the correct promo code and met the minimum deposit. Contact support with screenshots.
- Game not loading: Disable VPN, update browser, or try incognito mode.
- Account locked: This may occur after multiple failed login attempts. Wait 30 minutes or contact support to unlock.
- Deposit not showing: Confirm the transaction on the blockchain. If confirmed and not credited, provide transaction ID to support.
Worth Knowing
Responsible gambling tools are available in the account settings. You can set daily, weekly, or monthly deposit limits. Session limits remind you to take breaks. Self-exclusion allows you to block access for a chosen period. For immediate help, contact GamCare or Gamblers Anonymous.
Need to Know
Is there a mobile app?
The site is fully optimized for mobile browsers and also offers a progressive web app (PWA) that can be launched from the browser like a native app. It is not available on Google Play or the App Store.
What is the minimum deposit?
The minimum deposit depends on the currency. For cryptocurrencies, it is typically $10 equivalent, while fiat methods may require $20.
Do I need to complete KYC to play?
You can play without verification, but KYC is required before any withdrawal. It is advisable to verify early to avoid delays.
How long do withdrawals take?
Cryptocurrency withdrawals are processed within 1 hour, while fiat methods take 1–5 business days depending on the method.
Can I cancel a withdrawal?
Yes, if the withdrawal is still pending, you can cancel it in the account history. Once processed, it cannot be reversed.
Are there country restrictions?
Yes, certain countries are restricted. Check the terms and conditions for the full list. If you are in a restricted country, you will not be able to register.
What games contribute to wagering requirements?
Slots contribute 100%, while table games like blackjack and roulette contribute 10–20%. Always read the bonus terms for exact percentages.
Is my data safe?
Yes, the site uses SSL encryption and follows data protection regulations. However, as a Curacao-licensed site, it does not fall under GDPR jurisdiction.
This guide provides a practical overview to help you navigate the platform confidently. Always gamble responsibly and read the terms carefully.


